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 Below you will find hyperlinks to online user guides, some of which include QuickTime videos.
 QuickTime can be downloaded at http://www.apple.com/quicktime/download.
 

  
     
 01. Downloading and Installing (Windows/PC)    01. What is a Conference?
 02. Downloading and Installing (Mac OSX)    02. What Conferences are Available in FirstClass?
 03. Downloading and Installing (Mac OS 8.x-9.x)    03. Reading Messages in a Conference
     04. Sending Messages to a Conference
   05. Checking Calendars Within Conferences
 01. Your E-mail Address    06. Add a Conference Shortcut to Your Desktop
 02. Logging In    07. Why use Conferences Instead of Mail Lists?
 03. The FirstClass Desktop    08. Request the Creation of a Conference
 04. The Toolbar    
 05. Storage Bar (Account Space Limit)  
 06. Changing Your Password    01. Where are the Student Conferences?
       02. How are the Student Conferences Organized?  
   03. Reading Messages in Student Conferences
 01. Reading a New Message    04. Sending Messages to Student Conferences
     05. Adding a Teacher's Conference to Your Desktop
   06. Requesting Creation of Student Conferences
 01. Creating a New Message    
 02. Addressing Messages to a Glenbard Employee/Student  
 03. Addressing Messages to a Non-Employee    01. What is FirstClass File Storage?
 04. Addressing Messages to Multiple Recipients (Cc:)    02. How Much Space Do I Get?
 05. Addressing Messages to Multiple Recipients (Blind Cc:)    03. Storing Files in FirstClass
 06. Typing and Formatting Messages    04. Downloading Files from FirstClass
 07. Sending Messages    05. Deleting Files from File Storage
 08. Sending Messages with Priority    06. Changing Your File Storage View
 09. Sending Messages with Sensitivity    
 10. Sending Registered Mail  
 11. Unsending Messages    01. What is the Bookmarks folder?
 12. Checking Message History    02. Saving Internet Bookmarks
     03. Renaming Bookmarks
   04. Visiting Saved Bookmarks
 01. Basic Reply to a Message    05. Sorting Bookmarks
 02. Replying to ALL Recipients of a Message    06. Deleting Bookmarks
 03. Replying with Quotes    
 04. Replying to Conferences  
     01. How Do I Access My Preferences?
   02. General Preferences
 01. Deleting Mail    03. Calendaring Preferences
 02. Sorting Messages (by Sender, Date, Etc.)    04. Content Preferences (Editing Mail)
 03. Grouping and Ungrouping Messages    05. Content Preferences (Viewing Mail)
 04. Creating Folders to Organize Saved Messages    06. Viewing Preferences
 05. Changing the Mailbox View - Split View    07. Messaging Preferences (Mail Rules)
 06. Changing the Expiration Date of Saved Messages    08. Messaging Preferences (Inserting a Signature)
 07. Deleting Folders    09. Messaging Preferences (Chat)
 08. Deleting Folders Without Deleting Messages Inside    
   
   01. What Are Mail Rules?
 01. Downloading an Attachment from a Mail Message    02. Creating Receive Mail Rules
 02. Downloading Multiple Attachments at Once    03. Creating Send Mail Rules
 03. Choosing a Default Download Folder    04. Creating Advanced Rules
 04. Attaching a File to a Mail Message    05. Sorting Rules
 05. Attaching Multiple Files to a Mail Message    06. Deleting Rules
 06. Deleting Attached Files from an Unsent Message    07. Rules Logs
     
 
 01. Adding an Individual to Your Contacts Folder    01. What is Chat (Instant Message)?
 02. Creating a Mail List of Glenbard Employees    02. Respond to a Chat Invitation
 03. Creating a Mail List of Non-Employees or Mixed List    03. Start a Chat and Invite Participant(s)
 04. Using Your Mail Lists    04. Chat Controls
 05. Shortcuts for Adding People to Your Contacts Folder    05. Saving a Chat Transcript
 06. Changing Your Contacts Folder View    
 07. Adding Additional Contact Info to Your Contacts Folder  
 08. Adding a Photo to a Contact    01. Un-deleting Accidentally Deleted Mail
     02. See Who's Online
   03. Spell Check
 01. What Does My FirstClass Calendar Do?    04. Set Up Automatic Spell Check
 02. Adding an Event to My Calendar    05. Mark Unread Messages as Read
 03. Inviting Participants to a Calendar Event    06. Drag & Drop Attachments
 04. Repeating Calendar Events    07. Quoting Selected Text in a Reply Message
 05. Setting Reminders for Calendar Events    08. Reorganizing Names in a Mail List
 06. Deleting Calendar Events    09. Moving Multiple Messages Simultaneously
 07. Changing Calendar Views    
     
     

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These resources were created by
Gabe Gancarz (East) and Stephanie Wallace (South).