101711_90635_0.pngFirstClass Video Tips and Tutorial Series
Learn how to use FirstClass efficiently and effectively

FirstClass provides these video resources that will help demonstrate a number of system features and help answer some of the most frequently asked questions on using FirstClass.  Please note that  some features demonstrated are only available to staff users or might not be available to all/any users.  If you need additional assistance after watching the videos be sure to use the Web Help Desk system to ask for additional support.

Feedback and suggestions for more videos are welcome at [email protected]
Check out http://www.youtube.com/user/OTFirstClass for even more videos on using FirstClass.
Personal Preferences
Video shows how to manage your Navigation Pane, the Launch Bar and the reading pane.
Learn how you can change your default fonts, color and size of text for all new outgoing messages and how to change the scale for larger text viewing.
In this video we demonstrate how to adjust the volume of FirstClass Event Sounds.
Video instructs how to create a signature that can be added to end of emails.  Also shows how to control placement of cursor on quoted replies.
Learn how to create an out of office auto reply if you are going to be away for an extended period of time.
Learn how you can change your mail form to more closely resemble Microsoft Outlook or choose from a selection of different contact forms.
Learn how to customize the toolbars on different FirstClass objects like incoming and outgoing emails, mailbox, etc.
Lost your Edit toolbar or another one?  Find out how to recover it.
Learn how to make aliases of conferences within conferences to add them to your desktop and how to configure your mailbox to help you monitor contributions to conferences.
Learn how to manage FirstClass' built in spell checking and to automatically enable it before sending emails

Learn the differences between the FirstClass Unified Mailbox or the Separate Inbox/Outbox and how to switch between them.
This video steps people through the process of Addressing messages and understanding the difference between address book, directory and Internet users
Video demonstrates the History, Delete and Unsend functions.
This video demonstrates the new HTML message capabilities of FirstClass 11 and how to manage the "yellow bar"
Video shows how to effectively reply and quote emails.  Also demonstrates adding button to toolbar.

Mail Rules
        Learn how to handle "junk" priority messages with a mail rule
We look at handling mail with very specific conditions and actions.
This video discusses Mail Rules and how to delete messages base on subject
One of the top requests we've had is to demonstrate how to file mail into folders, specifically sent mail into a sent mail folder.

Video demonstrates how to subscribe someone to your calendar and how to set appropriate permissions.
Learn about the different options available for you when printing a FirstClass calendar.
Learn how to schedule repeating calendar events in your FirstClass calendar

An introduction to the FirstClass Bookmarks folder
Learn how to drag and drop URLs from different web browsers into your FirstClass Bookmarks folder
Learn how to manually create bookmarks in FirstClass.   Link to internal documents, other user accounts and more.
Learn how to export your bookmarks from your web browser and import them into your FirstClass Bookmarks folder
Contacts and Mail Lists
Learn the best methods for sharing contacts and mailing lists with others in FirstClass
Learn how to sort and manage the contents of our FirstClass Conacts folder
Learn how to import contacts from Outlook or an Excel File
Learn how to create Mail Lists in FirstClass and how to get addresses in from an Excel Spreadsheet
Learn how to send a message to only some of the names in one of your mailing lists.
Learn how to use a FirstClass Mail List to create a Buddy list to keep track of your friends online.

Content and Presentation
First of three videos on content presentation.  This video focuses on text styling and formatting.
The second of three videos on content presentation.  This video focuses on working with images
This is the third of three videos on content presentation.  This one focuses on working with tables.
Learn how to create personal stationery in FirstClass for commonly sent emails.

In this video we walk you through the download and setup of the FirstClass Client so that you may connect to your FirstClass Server.
Video points out a variety of ways that FirstClass users can get access to help.  Both online text and video resources are highlighted.
Learn how useful FirstClass résumés can be to help you get to know your other FirstClass users.
Learn how to use keyboard shortcuts in FirstClass to save time and capitalize on functionality
Learn a variety of techniques for filtering or limiting the number of items in a mailbox or container and how to summarize the selection.
Learn how to control the sorting and grouping of items in your mailbox.
Learn how to map your FirstClass desktop as a mapped network drive and use WebDAV on a Windows or Macintosh desktop computer to directly edit documents like Microsoft Office or iWork documents stored in FirstClass

Learn how to configure the FirstClass Mobile client for iPhone, iPod Touch and iPad
Video showing features of the FirstClass mobile application for iPhone
Video showing the features of FirstClass mobile application for iPad
Video sowing the features of the FirstClass mobile application for Android