Glenbard's FirstClass User Guide

FirstClass Online Guide Install & Configure PC Install & Configure Mac Basic Information Messages - Read/Send Messages - Reply Messages - Save/Organize Attachments Contacts Preferences File Storage Calendars Staff Conferences Student Conferences Bookmarks Mail Rules Chat / Messaging Tips Voice Mail Voice Mail FAQs Search

Install and Configure the Software File Storage 1. Installing and Configuring the Software for Windows/PC 1. What is File Storage? 2. Installing and Configuring the Software for Mac OS X 2. Storage Space and Upgrading to Get More Space Basic Information 3. How to Store Files 1. Your E-mail Address & Account Information 4. How to Download Files 2. Logging in 5. Deleting Files 3. The FirstClass Desktop (Staff) 6. Organizing File Storage 4. The FirstClass Desktop (Students) 7. Changing Your File Storage View 5. The Desktop Toolbar Calendars 6. Changing Your Password 1. Calendar Basics Messages - Reading and Sending 2. Adding and Editing Events 1. Reading Messages 3. Inviting Participants and Managing Calendar Invitations 2. Creating a New Message 4. Setting Reminders 3. Addressing Messages 5. Repeating Events 4. Addressing Messages to a Conference 6. Deleting Events 5. Addressing Messages to Multiple Recipients 7. Changing Calendar Views 6. Blind Carbon Copying Messages 8. Sharing Calendars with Others 7. Composing and Formatting Messages 9. Renaming Calendars 8. Sending Messages 10. Adding Others' Calendars to your Desktop 9. Sending Messages with Priority, Sensitivity, and Receipt Staff Conferences 10. Unsending Messages 1. Staff Conference Descriptions 11. Checking Message History 2. Reading Conference Messages Messages - Replying 3. Sending Conference Messages 1. Reply Sender 4. Replying to Conference Messages 2. Reply to Conference Messages 5. Adding a Conference Shortcut to your Desktop 3. Reply to All Recipients 6. Requesting Your Own Conference 4. Reply with Quotes Student Conferences Messages - Organizing and Saving 1. What is a Student Conference and Where Can I Find Them? 1. Mail Expiration and Changing Expiry Period 2. Reading Conference Messages 2. Deleting Mail 3. Sending Conference Messages 3. Undeleting Mail and Using the Trash Can 4. Replying to Conference Messages 4. Sorting Messages 5. Adding a Conference Shortcut to your Desktop 5. Creating Folders to Organize Messages Bookmarks 6. Changing the Mailbox View 1. Saving and Using Bookmarks 7. Deleting Folders without Deleting Messages 2. Using Bookmarks 8. Grouping and Ungrouping Messages 3. Renaming Bookmarks Attachments 4. Delting Boomarks 1. Downloading an Attachment from a Mail Message 5. Organizing Bookmarks 2. Attaching a File to a Mail Message Mail Rules 3. Downloading Multiple Attachments 1. What are Mail Rules? 4. Attaching Multiple Files to a Mail Message 2. Creating Receive Mail Rules 5. Deleting Attachments from a Mail Message 3. Creating Send Mail Rules 6. Setting a Default Download Location (Home Computers Only) 4. Advanced Rules Contacts (Address Book) 5. Deleting or Disabling Rules 1. Adding a Contact to your Contacts Folder 6. Rules Log 2. Creating a Mail List of Glenbard Employees and/or Students Chat / Instant Messaging 3. Creating a Mail list of Non-Employees, or a Mixed List 1. What is Chat / Instant Messaging? 4. Using Mail Lists 2. Responding to a Chat Invite 5. Shortcuts for Adding Contacts 3. Starting a Chat 6. Changing Contacts View 4. Attachments Preferences 5. Chat Setup 1. General Preferences Tips 2. Calendar Preferences (View and Edit) 1. Spell Check 3. Content Preferences (Editing and Viewing Mail) 2. Automatic Spell Check 4. Viewing Preferences 3. Mark as Read/Unread 5. Messaging Preferences 4. Quoting Text in a Reply (Mail Rules, Auto-Reply and Forwarding, Signature, Chat, and Audio) 5. Insert Signature (Manually and Automatically) Voice Services / Voice Mail 6. Undelete Messages Voice Mail Basics / Getting Started 7. Check Message History Voice Mail FAQs